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UX Designer
Wavelength: Video
Building Civic Empathy
WAVELENGTH
My vision is to build a plat-form where the local inter-generational spat can be alleviated through guided interactions.
I started with an interest in increasing civic engagement in society.
How can we engage people in political discussions and help them feel more engaged in politics?
I created four prototypes and did suability testing on all of them to keep finding pain points and improving the user experience.
The ultimate product is to encourage people to come together and build connections.
My research included interviews, cultural probes, workshops and competitive analysis.
Wavelength: Text
KEY IMAGES
Process Photos
![]() Envisioning CardsAt a co-design workshop, I distributed a set of envisioning cards that describe certain emo-tions or attitudes regarding current political events and asked them to form pairs to come up with a design that deals with these issues. | ![]() Research Through Design WorkshopI conducted a co-design workshop where seven participants of different back-grounds co-created some tools to deal with common emotions. Choosing from a set of Envisioning cards, they designed based on the emotions of ‘Loss of Cul-ture’, ‘Powerlessness’ & ‘Fear of Future’. | ![]() Website DesignIn the website and app, I promised high-levels of security and encryption and clearly introducing how the algorithm feeds the person with recordings of those from other generations than him/her. |
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![]() Website MapIn the site, I tried to base some of the moderated chats on the four components of the Nonviolent Communication process, which are: observations, feelings, needs and requests. | ![]() App MapThrough four rounds of user testing, I found that participants preferred simplified content, more interactions (e.g. the ‘respond' function) with others, to be able to personalize their profiles and to have more anonymity. | ![]() Exhibition BoothThanks to Hong Kong Polytechnic University for providing the resources and support for my final capstone Masters in Design project. |
Wavelength: Gallery
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